24/7 - Emergency Service
Get in touch

Privacy Notice

Last revision: July 1, 2025

Your privacy is important to us. It is Wessuc‘s intention to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our Site, wessuc.com, and other Sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person, your devices, and even information about how you use a Site.

In the event our Site contains links to third-party Sites and services, please be aware that those Sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy notice information about how they collect and use personal information. This Privacy notice does not apply to any of your activities after you leave our Site.

Wessuc Inc. is the data controller and can be contacted at:

[email protected]
(519) 752-0837
1693 Colborne St. E., Brantford ON, N3T 5L4

Purpose

The purpose of this Privacy Notice is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users; and
  5. The Site’s cookie use.

This Privacy Notice applies in addition to the Terms and Conditions of our Site.

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

  • “Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services.
  • “Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.

When you visit our Site, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the Site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit our Site or interact with our services, we may automatically collect data about your device, such as:

  1. IP address;
  2. Location;
  3. Hardware and software details;
  4. Clicked links; and
  5. Content viewed.

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information — for example, when you submit content to us or when you contact us — which may include one or more of the following:

  1. First and last name;
  2. Company;
  3. Phone number;
  4. Email address; and
  5. Message submitted.

This data may be collected using the following methods:

  1. User submitted form.
  2. Contact Us form

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Use of Information

We may collect personal information from you when you do any of the following on our Site:

  • Access our content
  • Contact us via contact forms, email, social media, or on any similar technologies.

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • to provide you with our services
  • to enable you to customise or personalise your experience of our Site
  • to contact and communicate with you
  • for analytics, market research, and business development, including to operate and improve our Site, associated applications, and associated social media platforms
  • for advertising and marketing

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, Our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our Site to improve our Site and your experience on it.

Security of Your Personal Information

We take reasonable and appropriate technical and organizational measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information. Please note that no method of transmitting Personal Information over the internet is completely secure and we therefore cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third-parties such as so-called hackers from illegally obtaining access to Personal Information. We do not warrant or represent that Personal Information about you will be protected against, loss, misuse, or alteration by third parties.

Children’s Privacy

We do not knowingly collect or use any personal data from online visitors under the age of eighteen. We do not knowingly allow visitors under the age of eighteen to participate in any promotions or contests made available on our Sites from time to time. If we discover or are notified that we have collected personal information from a person under 18, we will delete that information from our systems.

How Long We Keep Your Personal Information

We retain your Personal Information only for as long as we need it to fulfill the purposes for which it was collected and to comply with our legal obligations.

As necessary, we also retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Disclosure of Personal Information to Third Parties

Wessuc will maintain confidentiality of all Personal Information collected and will not sell, transfer or otherwise disclose any of your Personal Information to any third party without your knowledge and consent except for purposes outlined in this Privacy Notice.

We may share your Personal Information with third-party service providers for processing and storage, including:

  • service providers responsible for administering marketing and promotional activities on our behalf;
  • service providers we contract with to develop and deliver education programs, continuing education programs, examinations, and related services; and
  • service providers that help with our operations and Site, including, without limitation, examination, and related services, for customer services, monitoring and analyzing Site activity, and operating and maintaining the Site.

These providers are contractually obligated to protect your information.

We may share your Personal Information with our affiliated corporation, the Shire Corp. to support its internal business activities.

Only Wessuc’s, our affiliates and our service provider’s employees with a business need to know, or whose duties reasonably so require, are granted access to Personal Information that we are accountable for. All such employees must, as a condition of employment, contractually respect the confidentiality of your Personal Information.

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this notice, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

From time to time, we may disclose your Personal Information to third parties under the following limited circumstances:

  • to meet our certification mandate;
  • to provincial government agencies or authorities that regulate, oversee or enforce title protection legislation, in order to fulfill our obligations as a credentialing body, verify the status or eligibility of our Certificants or candidates, support the maintenance of a public registry, to cooperate with inquiries, or to comply with applicable laws or orders;
  • when necessary to protect our safety, property or other rights, our affiliates, customers and users of the Site, including to detect and prevent fraud; or
  • with your consent; or
  • when otherwise required or permitted by law.

We will disclose Personal Information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator, or other person with jurisdiction to compel disclosure of your Personal Information.

International Transfers of Personal Information

The personal information we collect is stored and/or processed in Canada, or where we or our partners, affiliates, and third-party providers maintain facilities.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy notice.

Limits of Our Notice

Our Site may link to external Sites that are not operated by us. Please be aware that we have no control over the content and policies of those Sites, and cannot accept responsibility or liability for their respective privacy practices.

Cookies, Web Beacons and Other Similar Technology

As you interact with the Site, we may use automatic data collection technology and services that record and collect information that identifies your computer, tracks your use of this Site, and collects certain other information about you and your surfing habits. This data collection technology may include cookies, web beacons and other similar devices on this Site to enhance functionality and navigation for our visitors.

A cookie is a small data file that is placed on the hard drive of your computer so that your computer will “remember” information when you visit a Site. Web beacons and tags are small strings of code that are used in conjunction with a cookie and allow us to record activity on our Site. Internet tags, graphic tags and similar web beacon type functions allow us to count the number of users who have viSited a particular web page or to access certain cookies. We may use web beacons on this Site to count users and to recognize users by accessing our cookies. Being able to access our cookies allows us to personalize this Site and improve your experience at this Site. We may also include web beacons in HTML-formatted email messages that we send to determine which email messages were opened.

Information tracked through these mechanisms include: (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of the Site a user visits; and (iv) other Sites a user viSited before visiting this Site.

You can reject or disable cookies by managing your browser settings and following the directions provided in your Internet provider’s help file. Please note that if you disable cookies, you may be unable to access some customized features on this Site. Cookies and web beacons do not collect or contain your Personal Information.

Google Analytics

Our Site uses Google Analytics, a web analytics service of Google, Inc. (“Google”), or comparable technology. Google Analytics uses cookies to analyze how you use our Site. The information generated by the cookie about your use of our Site (including your IP address) is sent to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of our Site, compile reports on Site activity for our Site operators and to provide other Site activity related to internet services. Additionally, Google may transfer this information to a third party when required by law or in the case of a third-party processing information on Google’s behalf. In no case will Google use your IP address in connection with any other information held by Google. You can set your internet browser to prohibit the installation of cookies, although we must point out that some features and functions of our Site will then be unusable. By using our Site, you consent to the processing of data about you collected by Google in the manner described and for the above-mentioned purpose. The consent for collection and storage of data can be withdrawn at any time in the future by clicking on the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Furthermore, we use the cookies to carry out frequency assessments, page usage assessments and marketing assessments. For such assessments, we utilize this cookie information without a link to your Personal Information, so it remains anonymous.

Zoho PageSense

Our Site uses Zoho PageSense, a web analytics service of Zoho Corporation (“Zoho”), or comparable technology. Zoho PageSense uses cookies to analyze how you use our Site. The information generated by the cookie about your use of our Site (including your IP address) is sent to a Zoho server in the U.S. and stored there. Zoho will use this information to evaluate your use of our Site, compile reports on Site activity for our Site operators and to provide other Site activity related to internet services. Additionally, Zoho may transfer this information to a third party when required by law or in the case of a third-party processing information on Zoho’s behalf. In no case will Zoho use your IP address in connection with any other information held by Zoho. You can set your internet browser to prohibit the installation of cookies, although we must point out that some features and functions of our Site will then be unusable. By using our Site, you consent to the processing of data about you collected by Zoho in the manner described and for the above-mentioned purpose.

User Privacy Rights

Individuals located in Canada may have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:

a) Right to Access & right to be informed: The right to be informed of the existence, use, and disclosure of your personal information, and to be provided with an account of the use that has been made or is being made of this information. The right to request access to a copy of the personal information we retain about you.

b) Right to data portability: The right to request, to receive a computerized personal information collected directly from you in a structured, commonly used technological format.

c) Right to request rectification: The right to challenge the accuracy and completeness of your personal information, and have it amended, updated or rectified as appropriate.

d) Right to withdraw consent: The right to withdraw your consent to the collection, use or disclosure of your personal information. However, doing so may preclude entitlement to particular services.

e) Right to request information on automated decisions: The right to request information when your personal information is being used to make a decision exclusively based on automated processing, without human intervention.

f) Right to make a complaint: The right to challenge Wessuc Inc.’s compliance with the applicable Canadian Privacy Laws.

Requesting deletion – you may request that we delete any Personal Information, as defined under PIPEDA, that we have collected from you, provided that we may retain Personal Information as authorized under applicable privacy legislation, including, but not limited to, retaining Personal Information necessary to provide our Services, detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, debug to identify and repair errors that impair our site, enable solely internal uses that are reasonably aligned with your expectations based on the your relationship with us, comply with a legal obligation or otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided it.

In order to submit a request, we will need to reasonably verify your identity. . If you have an account with us that is password-protected, we may verify your identity through our existing authentication practices for your account. If you do not have an account with us, we may request from you two or more data points of personal information to verify your identity.

Email Communications

We comply with Canada’s anti-spam legislation (CASL), and we will not send you electronic communications in contravention of this law.

We will ensure that each email includes an opt-out feature and instructions on how to unsubscribe if you no longer wish to receive future emails from us. You can unsubscribe using the link included in the email or electronic message, or by using the contact information set forth below. If we do not have consent, express or implied, to send you commercial electronic messages, we will only communicate with you for the limited purposes permitted under CASL.

You may send your unsubscribe requests or any other questions about our electronic communications practices to Wessuc Inc. directly at 519-752-0837 or by email at [email protected].

Compliance with PIPEDA’s Ten Principles of Privacy

This privacy notice complies with the PIPEDA’s requirements and ten principles of privacy, which are as follows:

  1. Accountability. Wessuc Inc. is responsible for the Personal Information under its control and will designate one or more persons to ensure organizational accountability for compliance with the ten principles of privacy under PIPEDA, whose details are included below. All personnel are accountable for the protection of customers’ personal information.
  2. Identifying purposes. Wessuc Inc. identifies the purposes for which personal information is collected at or before the time the information is collected.
  3. Consent. Consent is required for Wessuc Inc.’s collection, use or disclosure of personal information, except where required or permitted by PIPEDA or other law. In addition, when customers access a product or service offered by us, consent is deemed to be granted. Express consent may be obtained verbally, in writing or through electronic means. Alternatively, consent may be implied through the actions of customers or continued use of a product or service following Wessuc Inc.’s notification of changes.
  4. Limiting collection. Personal information collected will be limited to that which is necessary for the purposes identified by Wessuc Inc..
  5. Limiting use, disclosure, and retention. We will not use or disclose personal information for purposes other than those for which the information was collected, except with your consent or as required by law. We will retain personal information only for as long as is necessary to fulfill the purposes for collecting such information and compliance with any legal requirements.
  6. Accuracy. Personal information will be maintained by Wessuc Inc. only in an accurate, complete and up-to-date format as is necessary for the purpose(s) for which the personal information was collected.
  7. Safeguards. We will protect personal information with security safeguards appropriate to the sensitivity of such information.
  8. Openness. We will make our policies and practices relating to the collection and management of personal information readily available upon request, including our brochures or other information that explain our policies, standards, or codes.
  9. Customer access. We will inform customers of the existence, use, and disclosure of their personal information and will provide access to their personal information, subject to any legal restrictions. We may require written requests for access to personal information and in most cases, will respond within 30 days of receipt of such requests. Customers may verify the accuracy and completeness of their personal information, and may request the personal information be corrected or updated, if appropriate.
  10. Challenging compliance. Customers are welcome to direct any questions or inquiries concerning our compliance with this privacy notice and PIPEDA requirements using the contact information provided in the Contact Us section of this privacy notice.

Enquiries, Reports and Escalation

To enquire about Wessuc Inc.’s privacy notice, or to report violations of user privacy, you may contact us using the details in the Contact us section below.

If we fail to resolve your concern to your satisfaction, you may also contact the Office of the Privacy Commissioner of Canada:

30 Victoria Street, Gatineau, QC K1A 1H3
Toll Free: 1.800.282.1376
www.priv.gc.ca

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Tylor Schuessele

[email protected]
(519) 752-0837
1693 Colborne St. E., Brantford ON, N3T 5L4

Changes to This Notice

We will update this Privacy Notice from time to time to reflect any changes in regarding how we collect, use, or disclose your Personal Information.

We reserve the right to change or replace this Privacy Notice at our sole discretion at any time. Please check back from time to time to ensure that you are aware of any updates or changes in this Privacy Notice. We will indicate at the top of this page the date this Privacy Notice was last revised. Your continued access or use of this Site after any such changes constitutes your acceptance of the Privacy Notice as revised and will be binding on you.